The platform should include an automated phone answering interface.
Many people have access to a basic cell phone or landline phone, but not to a smartphone, laptop, or other type of computer.
Close to 90% of humanity has access to a phone.
A phone number can be used to help authenticate the identity of the person who is calling. The voice pattern can be used for speaker identification, also.
This content is created by the open source Your Priorities citizen engagement platform designed by the non profit Citizens Foundation